Frequently Asked Questions
How do I charge my battery? How/where do I attach the Tracker to my dog's collar/harness? How do I pair/unpair my Tracker in the app? How do I change units? How do I swap Petivity devices / attach a new one? How do I add another dog / multiple dogs in the app? How do I remove a dog or delete my account? How do I let someone else see my dog? How do I use my Tracker on more than one phone? How do I speed up live-tracking? How do I save a walk / see where my dog has been? How does my Tracker measure distance? Can I manually add/adjust activity in the app? How do I find out how many calories are in my dog food? How do I change my password (and why does it have to be so long)? Can I export data from the app? How do I turn/switch my Tracker off?