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PETIVITY DOG APP

FREQUENTLY ASKED QUESTIONS

GPS TRACKER

Quick start guide

Attaching your Tracker

Staying connected

Staying connected

How it all works (read this first)

Satellite signal

Cellular coverage (your tracker)

What if my GPS Tracker goes out of coverage

Cellular coverage (your phone)

Changing how frequently your tracker contacts our cloud

Frequently Asked Questions

How do I charge my battery?

How/where do I attach the Tracker to my dog's collar/harness?

How do I pair/unpair my Tracker in the app?

How do I change units?

How do I swap Petivity devices / attach a new one?

How do I add another dog / multiple dogs in the app?

How do I remove a dog or delete my account?

How do I let someone else see my dog?

How do I use my Tracker on more than one phone?

How do I speed up live-tracking?

How do I save a walk / see where my dog has been?

How does my Tracker measure distance?

Can I manually add/adjust activity in the app?

How do I find out how many calories are in my dog food?

How do I change my password (and why does it have to be so long)?

Can I export data from the app?

How do I turn/switch my Tracker off?

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